Return and Refund

We want every purchase to be a positive experience. If you are not satisfied with an eligible purchase, you may request a return in accordance with the terms below.

Return Period

Eligible items may generally be returned within 30 days of receiving the order.

Return requests made outside the applicable period may not qualify unless otherwise required by applicable law.

Return Conditions

Returned products should generally:

Be unused and in original condition.
Not show signs of wear or improper use.
Include original packaging when applicable.
Include all parts, accessories, and accompanying materials.
Be returned within the applicable return period.

We reserve the right to inspect returned merchandise before approving a refund.

Items That Cannot Be Returned

Certain items may be excluded from standard returns, including personalized or customized products, final-sale merchandise, used products, damaged items, and certain products subject to hygiene or safety restrictions.

Specific product-level return conditions may also apply.

How to Request a Return

Please contact customer service before returning an item.

Include your order details and a brief description of the reason for the return. If the item is damaged, defective, or incorrect, supporting photographs may be requested.

Return instructions will be provided after the request has been reviewed.

Please do not send merchandise to an address that has not been provided for your return.

Return Shipping

For returns made because you changed your mind or no longer need an item, return shipping costs may be the responsibility of the customer.

For products that arrive damaged, defective, or incorrect, appropriate return arrangements may be provided after review.

Refunds

Once the returned product has been received and inspected, an approved refund will generally be issued to the original payment method.

Refund processing times depend on the payment provider and financial institution.

Damaged or Incorrect Products

If your order arrives damaged, defective, or contains the wrong product, please contact us promptly.

We may request additional information to confirm the issue. Depending on the circumstances, a replacement, refund, or another appropriate resolution may be offered.